Refund Policy

At Nano AI, we aim to deliver an excellent experience for every creator. We understand that circumstances can change, so please review this policy before making a purchase.

Refund Eligibility

• Time limit: Submit refund requests within 3 days of your purchase. Requests sent after that window cannot be processed.
• Credit usage: If more than 50 credits have been consumed, the purchase is no longer eligible for a refund, even if the request is submitted within 3 days.

How to Request a Refund

If you meet the eligibility criteria:

1. Contact us
   Email our support team at [email protected].

2. Provide details
   Share your account email, order number, purchase date, and the reason for your request.

3. Mind the deadline
   Ensure we receive your message within 3 days of the original purchase.

Processing Refunds

We will review each request promptly and notify you of the decision within three business days. Approved refunds are issued to the original payment method—processing times may vary based on your bank or payment provider.

Changes to This Policy

We may update this policy from time to time. Any changes will appear on this page and take effect immediately upon posting. We encourage you to revisit the page periodically to stay informed.

Questions?

If you have any questions about this policy, please reach out to [email protected] or visit https://nanoai.site/.